With Coronavirus Virus (COVID-19) concerns increasingly growing throughout the world, we want to assure you that we are proactively implementing enhanced protocols to ensure your safety.
Our focus is to ensure we meet customer needs while doing everything we can to keep you, our employees, and our communities safe.
Here are the actions we are taking:
- Enhanced techniques are used to clean our vehicles after each repair. We are paying special attention to interior and exterior customer touchpoints such as seats, steering wheels, door handles, and other hard surfaces.
- Our facilities are frequently cleaned with sanitizing products.
- Precautions are taken to ensure the welfare of our employees. This includes instructing employees who feel ill to stay home and consult their healthcare providers, as well as, instructing all employees to be vigilant about frequent and proper handwashing.
- If you feel sick, please visit our Collision Centers at a future date, stay home, and seek advice from your health care provider.
During this challenging time, many people understandably have concerns about their public interactions. If you have a planned collision repair, accessory installation, or estimate appointment, we look forward to seeing you and want to assure you that we are doing everything we can to promote a safe and healthy experience while you are at our facilities.
If you are in need of a collision estimate, we encourage you to use our web chat tool on our website and text us photos of the damage safely from your home. Once the information is received, one of our Repair Planners will send you an estimate to repair the damage.
Going forward with the repair, we are offering complimentary pickup and drop off of your vehicle so you do not have to leave your home, as we want to take care of you and your vehicle.
If you have any questions at all, please do not hesitate to contact us. We truly appreciate the trust that you place in our team and your continued support.